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Why Quality Installation Matters Most

The problem with the tile setting industry is, as witnessed in my over 38 years of experience, that there are virtually no oversight or inspections of tile setting. Every other trade has inspections, ESA for electrical, Building Inspectors for structural and Plumbing, but who ensures the quality and soundness of tile installations?

Virtually anyone can watch a video on tile setting or attend a Home Depot “how to set tile” seminar and with the purchase of some tools, start advertising as a tile setter. Zero oversight, no inspections, often no insurance or licensing. They set tiles on flexing or untreated subfloor, so it looks good when they’re done and they get paid. Six months to a year later, you start to see grout lines cracking and then tiles shifting and breaking. These same guys get a few jobs under their belt and start installing showers. A year or two later the shower floor and wall tiles are shifting, and grout is crumbling and I get called to fix another improper installation because they’re no longer in business. It’s expensive, inconvenient and disruptive in any home and can be easily avoided. How? Call me.

No, I can’t possibly do every job myself, at 63 years of age, my expertise and experience are more valuable as a manager / coordinator than as tile setter, although I still do set tile! My company serves as quality control assurance to provide homeowners like yourself with licenced, bonded, insured and vetted, precision tile setters. All tilecontractor.ca tile setters have a minimum of 5 years’ experience; they must adhere to OUR standards of tile setting and be accountable for any variations from these standards.

If for any reason they do not provide the level of quality and precision promised in their contract with you, we will correct the deficiency at no further cost. We adhere to the Better Business Bureau’s code of ethics and business conduct. We believe in transparency, honesty and integrity and providing the best in home services available anywhere. — James House